Workflows
Automate routing, replies and follow-ups.
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Workflows OverviewLearn what Resool Workflows are, how a trigger and steps automate conversations, and how to create, publish and monitor a workflow.Workflow TriggersEvery trigger that can start a Resool workflow, from new conversations and keywords to tags, calls, webhooks, store orders and form responses.Workflow StepsA reference for every Resool workflow step: messages, questions, WhatsApp templates, branches, waits, contact and conversation updates, HTTP requests and app steps.Building Workflows with AIDescribe a workflow in your own words, by voice or text, and let Resool build the trigger and steps for you to review, edit and publish.