Account & billing
Manage your workspace, team members, roles, plan, billing, security and data.
Workspace settings, members, teams and roles.
Workspace SettingsSet your workspace name, logo, industry, company contact details, main currency, notification sound and time zone, and learn who can change them.Inviting TeammatesInvite people to your Resool workspace by email, choose their role and teams, track pending invitations, and change, suspend or remove members.TeamsGroup teammates into teams to route and assign conversations, limit what agents see, and share views. Learn how to create, edit and delete teams.Roles and PermissionsSee what the built-in Owner, Admin, Manager, Agent and Viewer roles can do in Resool, compare all 38 permissions, and create custom roles.Profile SettingsUpdate your name, photo, phone and language, set your Online, Away or Offline status, change your password, connect Google sign-in and switch dark mode.Notification SettingsChoose which topics Resool notifies you about, turn browser notifications and sound on or off, and fix notifications that are blocked by your browser.DomainsShow your Resool forms and shared screen recordings on your own subdomain, such as forms.yourcompany.com, with DNS records and automatic HTTPS.
Plans, usage, invoices and AI tokens.
Plans and BillingCompare Resool's Starter, Growth and Scale plans, start or change a subscription, apply a promo code, download invoices and cancel or resume your plan.Usage and AI TokensTrack seats, channels, AI requests, recording storage and WhatsApp campaign costs in Resool, and buy AI token packs to keep AI working past your plan's limit.
Two-factor sign-in, audit log, import and export.
Two-Factor AuthenticationProtect your Resool account with two-factor authentication (2FA) using an authenticator app, save recovery codes, sign in with a code, and turn 2FA off.Audit LogSee every important change in your Resool workspace, who made it, when and from which device, filter by area, person or date, and restore earlier versions.Importing from Other PlatformsMove your contacts, tags, lifecycle stages and full conversation history into Resool from respond.io, Trengo or CSV files, so your team carries on where it left off.Exporting and Deleting DataExport your contacts to CSV, download everything Resool holds about one contact, erase a person's data on request, and permanently delete a workspace.