Why Resool
Everything your team needs to talk to customers, in one place
Resool brings your channels, AI, automation, CRM, tickets and campaigns into one platform that works fully in Arabic and English. Fewer tools to stitch together, faster answers for customers and a clear view of every conversation.
Screenshot
PageInbox
ShowsThe Resool inbox with conversations from WhatsApp, Instagram, email and website chat, an AI agent reply with the AI badge, and the contact panel with lifecycle stage and a connected app.
File: screenshots/why-resool-hero.png
One platform
Inbox, AI agents, workflows, broadcasts, CRM, tickets, deals and reports work together.
Arabic and English
Every screen in both languages, with a full right-to-left layout in Arabic.
AI that acts
AI agents reply, update contacts, assign, close and hand off, not just chat.
Official connections
Channels and apps connect through their official sign-in and platforms.
One platform
Stop switching between five tools to serve one customer
WhatsApp, Instagram, Messenger, TikTok, Telegram, email, SMS and website chat arrive in one shared inbox. Next to each conversation sit the contact's profile, lifecycle stage, tickets, deals and data from your connected apps, and the same platform runs your workflows, broadcasts, Spaces and reports.
- One contact profile across every channel
- Tickets with SLAs and a sales pipeline next to the chat
- Team chat, forms, surveys and screen recordings built in
Screenshot
PageInbox > conversation > contact panel
ShowsA conversation with the contact panel open showing channels, lifecycle stage, tags, a linked ticket, a deal and a connected store's orders.
File: screenshots/why-resool-platform.png
AI that acts
AI that does the work, not just the talking
AI agents answer from your knowledge base in Arabic and English, then use skills to update contact fields, tags and lifecycle stages, assign conversations, add notes and close them, and hand off to your team when they should. AI Assist helps agents reply, and you can describe a workflow in your own words and let AI build it.
- Clear hand-off rules: confidence, sensitive topics, reply limits
- AI Assist to suggest, rewrite, translate and summarize
- An Assistant that answers questions and sets things up after you approve
Screenshot
PageAI Agents > open an agent
ShowsThe AI agent editor with instructions, knowledge sources, the AI skills list, channels, Arabic and English ticked under Languages, and the Test panel.
File: screenshots/why-resool-ai.png
Connected
Official channels and 60+ apps, connected in clicks
Channels such as the WhatsApp Business Platform, Instagram and Messenger connect through their official sign-in, and apps connect the same way from Settings › Apps. Bring in your CRM, store, calendar, accounting and project tools, see their data beside every chat and use them in workflows. On the Scale plan, the API, webhooks, Zapier, Make and n8n open everything else.
- CRMs, stores, calendars, accounting and productivity apps
- App data in the inbox and app steps in workflows
- Move contacts and conversation history in from other platforms or CSV
Screenshot
PageSettings > Apps
ShowsThe Apps page with category tabs (CRM, E-commerce, Scheduling, Accounting…), app cards with Connect buttons and several cards marked Connected.
File: screenshots/why-resool-apps.png
Secure and ready to grow
Control who sees what, on web and mobile
Built-in and custom roles decide what each person can see and do, and you can hide customers' emails and phone numbers from roles that don't need them. Two-factor authentication protects accounts, the audit log records important changes, and you can export or erase a contact's data on request. Pricing is simple: per seat, with plans that grow with your team, and the Resool apps for iPhone, iPad and Android keep everyone reachable.
- Custom roles and partly hidden contact details
- Two-factor authentication and an audit log
- A step-by-step Help Center in English and Arabic
Screenshot
PageSettings > Roles
ShowsThe roles page with Owner, Admin, Manager, Agent and Viewer plus a custom role open, showing permission switches including See contact emails and phone numbers.
File: screenshots/why-resool-security.png
Get started in minutes
- 1
Start your free trial
Create a workspace and try the Growth plan, AI agents and broadcasts included.
- 2
Connect channels and apps
Link your channels and tools with their official sign-in.
- 3
Invite your team
Add teammates, set roles and let AI and workflows handle the routine.
Learn more in the Help Center
Frequently asked questions
Who is Resool for?
Does Resool fully support Arabic?
How is Resool priced?
Can I move to Resool from another platform?
Is there a mobile app?
Where can I learn how everything works?
See why Resool fits the way you work
Start your free trial, or talk to our team and we will help you set everything up.