Comparison
Resool vs respond.io
Both platforms bring WhatsApp, Instagram, Messenger, TikTok, email and more into one team inbox with AI agents and workflows. Here is how they differ in pricing, built-in tools and regional apps, so you can choose what fits your team.
Priced per seat
Resool charges per teammate, from $19 per seat a month. respond.io prices its plans by monthly active contacts, with a set number of users included.
Tickets, deals and projects built in
Resool includes tickets with SLA policies, deals and sales pipelines, and Spaces for projects and tasks next to your conversations.
Regional apps
Connect Salla, EasyOrders, Foodics, Wafeq, Odoo and Zoho alongside HubSpot, Salesforce and Shopify, through each app's official sign-in.
Screen recordings and forms
Record your screen to explain a fix, share it with a link, and collect feedback with branded forms and satisfaction surveys.
Resool vs respond.io at a glance
| Resool | respond.io | |
|---|---|---|
| Channels | ||
| WhatsApp Business Platform (API) | ||
| Instagram, Facebook Messenger and TikTok | ||
| Telegram, Viber, LINE and WeChat | ||
| Email and SMS | ||
| Website chat widget | ||
| Calls | WhatsApp calls | WhatsApp, Messenger and VoIP calls |
| Inbox & AI | ||
| Shared team inbox and custom inboxes | ||
| AI agents | Growth and Scale plans | Growth plan and above |
| Native iOS and Android apps | ||
| Automation & CRM | ||
| Workflows | All plans | Growth plan and above |
| Broadcasts | Growth and Scale plans | Growth plan and above |
| Lifecycle stages | ||
| Deals and sales pipelines | Not listed in Help Center | |
| HubSpot and Salesforce | ||
| Salla, EasyOrders, Foodics, Wafeq, Odoo | Not listed in Help Center | |
| Developer API and webhooks | Scale plan | API from Growth, webhooks from Advanced |
| Work management | ||
| Tickets with SLA policies | Not listed in Help Center | |
| Projects and tasks (Spaces) | Growth and Scale plans | Not listed in Help Center |
| Screen recordings | Growth and Scale plans | Not listed in Help Center |
| Satisfaction (CSAT) surveys | ||
| Languages | ||
| Arabic interface with right-to-left layout | Arabic and English | Among 18 interface languages |
| AI agents that reply in Arabic | Multilingual AI agents | |
| Pricing | ||
| Pricing model | Per seat | Monthly active contacts, with users included per plan |
| Entry plan | $19 per seat a month | $79 a month billed yearly (Starter, 5 users) |
| Yearly billing | Save 25% | Save up to 20% |
| Free trial | 14 days of Growth | 7 days of Growth |
Based on information published on respond.io's website and Help Center, checked on 22 October 2026; see the sources below.
Pricing
Pay for the people who use it
Resool's price depends only on the number of teammates in your workspace. Contact volume doesn't change your plan price, so a busy month of campaigns or ads costs the same subscription. respond.io's plans are based on monthly active contacts, with users included in each plan.
- Starter $19, Growth $39, Scale $69 per seat a month
- Save 25% when you pay yearly
- Add or remove seats any time; the next invoice updates
Screenshot
PageSettings > Plan & billing
ShowsThe Plan & billing page with the current plan, the number of seats and the Monthly / Yearly switch.
File: screenshots/compare-respond-io-pricing.png
Beyond the inbox
Tickets, deals and projects in the same workspace
Turn a conversation into a ticket with SLA timers, track a sale on a pipeline board, and plan follow-up work in Spaces, all linked to the contact and the conversation it came from.
- Tickets with priorities and SLA policies
- Deals with pipelines, forecast and win rate
- Spaces with list, board, calendar and timeline views
Screenshot
PageTickets
ShowsThe Tickets list with priority, status and SLA timers, next to a ticket linked to a WhatsApp conversation.
File: screenshots/compare-respond-io-work.png
Arabic and English
Built for Arabic and English teams
Every screen in Resool works in Arabic and English with a full right-to-left layout, on the web and in the mobile apps. The website chat widget, forms and AI agents speak your customers' language too.
- Arabic and English interface with right-to-left layout
- AI agents that reply in Arabic and English
- Regional apps such as Salla, Foodics and Wafeq
Screenshot
PageInbox (Arabic interface)
ShowsThe inbox in Arabic with the right-to-left layout, an open WhatsApp conversation and the contact panel.
File: screenshots/compare-respond-io-arabic.png
When respond.io may be a better fit
respond.io is a capable platform, and some teams may prefer it. Based on its public website, it may suit you better if you need:
- Phone calls over VoIP or Messenger calls in the same thread as chats; Resool supports WhatsApp calls
- An interface in many languages beyond Arabic and English (respond.io lists 18)
- Pricing based on active contacts rather than seats, for example a large team talking to few contacts
- Multiple workspaces and SSO, which respond.io lists on its Advanced plan
Frequently asked questions
How is Resool's pricing different from respond.io's?
Do both support WhatsApp, Instagram and TikTok?
Does Resool work in Arabic?
Can I move from respond.io to Resool?
Sources
We reviewed publicly available information on 22 October 2026. Features and prices change; check respond.io's website for current details. respond.io is a trademark of its respective owner.
Try Resool free for 14 days
Connect your channels, set up an AI agent and see how per-seat pricing works for your team.