Workspace & team
Workspace settings, members, teams and roles.
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Workspace SettingsSet your workspace name, logo, industry, company contact details, main currency, notification sound and time zone, and learn who can change them.Inviting TeammatesInvite people to your Resool workspace by email, choose their role and teams, track pending invitations, and change, suspend or remove members.TeamsGroup teammates into teams to route and assign conversations, limit what agents see, and share views. Learn how to create, edit and delete teams.Roles and PermissionsSee what the built-in Owner, Admin, Manager, Agent and Viewer roles can do in Resool, compare all 38 permissions, and create custom roles.Profile SettingsUpdate your name, photo, phone and language, set your Online, Away or Offline status, change your password, connect Google sign-in and switch dark mode.Notification SettingsChoose which topics Resool notifies you about, turn browser notifications and sound on or off, and fix notifications that are blocked by your browser.DomainsShow your Resool forms and shared screen recordings on your own subdomain, such as forms.yourcompany.com, with DNS records and automatic HTTPS.