+
Productivity & project management
Airtable + Resool integration
Connect Airtable to Resool to see a contact's matching Airtable records in the inbox, add or update them in one click, and create or update records from workflows.
What you can do with Airtable and Resool
In the Inbox
- See matching records: records in your chosen table whose email field equals the contact's email, or whose phone field matches the contact's phone.
- Add to Airtable when there's no match, or Update in Airtable when there is one. The contact's name, email and phone go into the fields you choose.
On the contact page
- The Connected apps list shows how many matching Airtable records the contact has.
In Workflows
- The Create / update Airtable record step creates a record with mapped fields, or updates the record whose field matches a value instead of creating a duplicate.
Connect Airtable in minutes
Go to Settings › Apps in Resool, click Connect on Airtable and follow the steps. No code needed.
Read the setup guideFrequently asked questions
Why doesn't the panel show a record I know exists?
What you can do:
Does Add to Airtable create duplicates?
No. It matches on the email field (or the phone field when the contact has no email). If a record matches, it's updated instead.
Can I fill fields other than name, email and phone?
From the inbox, no. Use the Create / update Airtable record workflow step to map any field.
Can I use more than one table?
The inbox panel uses the table in Airtable settings. Workflow steps can each pick their own base and table.
Which plans include Airtable?
Apps are included on every plan. See Plans and billing.
More Productivity & project management apps
AsanaConnect Asana to Resool to create Asana tasks from conversations and workflows, assign them with a due date and follow their status on the contact.
BasecampConnect Basecamp to Resool to create to-dos in a project's to-do list from conversations and workflows, and see on the contact when they're done.
ClickUpConnect ClickUp to Resool to create ClickUp tasks from conversations and workflows in the space, folder and list you choose, and follow their status on the contact.
LinearConnect Linear to Resool to create Linear issues from conversations and workflows with a priority and a link to the chat, and follow their status on the contact.
monday.comConnect monday.com to Resool to create items on a board from conversations and workflows, with mapped columns and the conversation posted as an update.
NotionConnect Notion to Resool to create pages in a Notion database from conversations and workflows, with the contact's details and a link to the chat.Bring every customer conversation together
Start your free trial, or talk to our team and we will help you set everything up.