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Automation
Zapier + Resool integration
Connect Resool to thousands of apps with Zapier. Start Zaps on new messages, contacts, conversations and tickets, and send messages or create contacts, tickets and tasks.
What you can do with Zapier and Resool
Search
- Find Contact: finds a contact by name, email or phone. Pair it with Find or Create Contact to create the contact when none is found.
Connect Zapier in minutes
Go to Settings › Apps in Resool, click Connect on Zapier and follow the steps. No code needed.
Read the setup guideFrequently asked questions
Zapier says my workspace's plan doesn't include the API
Zapier connects through Resool's API, which is part of the Scale plan. An owner can upgrade in `Settings > Billing & usage`.
My trigger doesn't fire
What you can do:
Send Message to Contact fails
The message goes to the contact's latest conversation, so the contact needs at least one conversation. Channel rules also apply: on WhatsApp you can send a free-form message only within 24 hours of the customer's last message.
Which events can Zapier start on?
The four triggers above. For other events, such as a closed conversation or a won deal, add a Webhooks endpoint and catch it with Zapier's own webhook trigger.
More Automation apps
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n8nAutomate Resool with n8n, cloud or self-hosted. Install the Resool community node to react to workspace events and manage contacts, messages, tickets, tasks and conversations.Bring every customer conversation together
Start your free trial, or talk to our team and we will help you set everything up.