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Google & file storage
Box + Resool integration
Connect Box to Resool to save a conversation's transcript and attachments to a Box folder from the inbox or a workflow, and see what was saved for each contact.
What you can do with Box and Resool
In the Inbox
- Save conversation: save the transcript (and, if you choose, its attachments) to a Box folder.
- See the files saved for the contact and open them in Box.
On the contact page
- The Connected apps list shows how many files were saved for the contact.
In Workflows
- The Save conversation to Box step saves the transcript and attachments to a folder each time it runs.
Connect Box in minutes
Go to Settings › Apps in Resool, click Connect on Box and follow the steps. No code needed.
Read the setup guideFrequently asked questions
Some attachments weren't saved.
Files over 25 MB and files beyond the first 20 aren't saved. Download those from the conversation if you need them.
Can I save to a shared or team folder?
Yes, if the Box account that connected can open that folder. Search for it in the Folder picker.
Does Resool share the saved files with the customer?
No. Files are uploaded privately to your Box account. Nothing is shared.
Which plans include Box?
Apps are included on every plan. See Plans and billing.
More Google & file storage apps
DropboxConnect Dropbox to Resool to save a conversation's transcript and attachments to a Dropbox folder from the inbox or a workflow, and see what was saved for each contact.
Google ContactsConnect Google Contacts to Resool to import your Google contacts, matched by email or phone, and keep them in sync automatically every six hours.
Google DriveConnect Google Drive to Resool to pick up to 10 Drive files from the composer and send their links to customers on any channel, with optional link sharing.
Google SheetsConnect Google Sheets to Resool to add or update spreadsheet rows with contact data from workflows, for lead lists, order logs and reports.
Google TasksConnect Google Tasks to Resool to create Google Tasks from conversations and workflows with a due date, and see on the contact when they're completed.Bring every customer conversation together
Start your free trial, or talk to our team and we will help you set everything up.