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Marketing & forms
Mailchimp + Resool integration
Connect Mailchimp to Resool to see each contact's audiences, status and tags in the inbox, add contacts to an audience, and add subscribers from workflows.
What you can do with Mailchimp and Resool
In the Inbox and on the contact page
- See the contact's audiences: each audience the contact's email address is in, with its status (Subscribed, Unsubscribed, Cleaned, Pending, Transactional or Archived), member rating and tags.
- Add to audience: add the contact to the default audience or any audience you pick. If they're already in it, the button becomes Update in audience.
- View in Mailchimp: open the member in Mailchimp in a new tab.
In Workflows
- Add / update Mailchimp subscriber: a workflow step that adds the contact to an audience, or updates them there, with tags.
Connect Mailchimp in minutes
Go to Settings › Apps in Resool, click Connect on Mailchimp and follow the steps. No code needed.
Read the setup guideFrequently asked questions
Why does the panel say "This contact has no email address"?
Mailchimp members are identified by email. Add an email address to the contact in Resool, then open the panel again.
Will Resool re-subscribe someone who unsubscribed?
No. When an existing member is added or updated, they keep their current status. Only new members get the status you chose.
Why is a new subscriber "Pending"?
Double opt-in is on in Mailchimp settings, or the workflow step uses Pending (send the opt-in email). The person becomes Subscribed after they click the link in Mailchimp's confirmation email.
The panel says the Mailchimp connection expired
What you can do:
Does Mailchimp sync contacts back into Resool?
No. The connection works from Resool to Mailchimp: you see a contact's Mailchimp data and add them to audiences. Mailchimp subscribers aren't imported into Resool.
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Start your free trial, or talk to our team and we will help you set everything up.