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Marketing & forms

SurveyMonkey + Resool integration

Connect SurveyMonkey to Resool to start a workflow when someone completes a survey, find or create the contact from their answers, and use every answer.

What you can do with SurveyMonkey and Resool

In Workflows

  • SurveyMonkey Response Submitted trigger: starts a workflow when someone completes the survey you pick.
  • Find or create the contact from the email or phone in the response.
  • Use the answers: each question becomes a `{{surveymonkey.…}}` variable for messages, contact fields, branches and app steps.

Connect SurveyMonkey in minutes

Go to Settings › Apps in Resool, click Connect on SurveyMonkey and follow the steps. No code needed.

Read the setup guide

Frequently asked questions

Do partial responses start the workflow?
No. Only completed responses are sent to Resool.
A survey was completed but nothing happened
What you can do:
Can two workflows use the same survey?
Each response starts one workflow. Use one published workflow per survey and branch inside it if you need different paths.
Can I pass extra data, like an order number, into the workflow?
Yes. Set up a custom variable in the survey in SurveyMonkey, then add it to the collector link (for example `?order=1234`). They arrive as `{{surveymonkey.custom_order}}`.

Bring every customer conversation together

Start your free trial, or talk to our team and we will help you set everything up.