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Communication & media
Discord + Resool integration
Connect Discord to Resool to post alerts about new, assigned and closed conversations and deals in a Discord channel, and send Discord messages from workflows.
What you can do with Discord and Resool
In Workflows
- The Send Discord message step posts a message from the Resool.io bot in a channel you pick, with variables like `{{contact.name}}` filled in.
Connect Discord in minutes
Go to Settings › Apps in Resool, click Connect on Discord and follow the steps. No code needed.
Read the setup guideFrequently asked questions
The test failed: "The Resool.io bot can't send messages in that channel". What do I do?
What you can do:
The error says the channel isn't in the connected Discord server.
The channel was deleted or the bot lost access to it. Choose a channel again in Manage, or click Refresh channels.
Can I reply to customers from Discord?
No. Discord receives notifications with a link to the conversation. Replies are sent from the Resool inbox.
Can I post to more than one channel?
Notifications go to one channel. Use Send Discord message steps in workflows to post specific events in other channels.
More Communication & media apps
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VimeoConnect Vimeo to Resool to search your Vimeo library from the composer and send a video link to a customer in one click, on any channel.
WebexConnect Webex to Resool to create Webex meetings from a conversation, send the join link to the customer, see upcoming meetings and schedule meetings from workflows.
YouTubeConnect your YouTube channel to Resool to search your videos from the composer and send a video link to a customer in one click, on any channel.
ZoomConnect Zoom to Resool to create Zoom meetings from a conversation, send the join link to the customer, see upcoming meetings and schedule meetings from workflows.Bring every customer conversation together
Start your free trial, or talk to our team and we will help you set everything up.