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Communication & media

Zoom + Resool integration

Connect Zoom to Resool to create Zoom meetings from a conversation, send the join link to the customer, see upcoming meetings and schedule meetings from workflows.

What you can do with Zoom and Resool

In the Inbox

  • Create Zoom meeting from the composer: set the topic, start time and duration, and the join link is added to your reply.
  • See the contact's Upcoming meetings that were created from Resool, with Join and Copy link buttons.
  • Create meeting from the Zoom panel to get a new link copied to your clipboard.

On the contact page

  • The Apps card shows a Zoom row with the contact's upcoming meetings.

In Workflows

  • The Create Zoom meeting step schedules a meeting, and later steps can send its link with `{{zoom.join_url}}`.

Connect Zoom in minutes

Go to Settings › Apps in Resool, click Connect on Zoom and follow the steps. No code needed.

Read the setup guide

Frequently asked questions

Why doesn't the Zoom panel show a meeting I scheduled in Zoom?
The panel lists meetings created from Resool for that contact. Meetings you scheduled directly in Zoom aren't linked to a contact. If the meeting is on your Google Calendar with the contact invited, it appears in the Google Calendar panel.
The panel says "Zoom refused the connection". What do I do?
Go to `Settings > Apps`, disconnect Zoom and connect it again.
Whose Zoom account hosts the meetings?
The Zoom account that was connected in `Settings > Apps`. Every teammate's meetings are created on that account.
Can the customer join without a Zoom account?
That depends on your Zoom account's meeting settings. Resool sends the standard join link created by Zoom.

Bring every customer conversation together

Start your free trial, or talk to our team and we will help you set everything up.