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Communication & media

Webex + Resool integration

Connect Webex to Resool to create Webex meetings from a conversation, send the join link to the customer, see upcoming meetings and schedule meetings from workflows.

What you can do with Webex and Resool

In the Inbox

  • Create Webex meeting from the composer: set the topic, start time and duration, and the join link is added to your reply.
  • See the contact's Upcoming meetings created from Resool, with Join and Copy link buttons.
  • Create meeting from the Webex panel to get a new link copied to your clipboard.

On the contact page

  • The Apps card shows a Webex row with the contact's upcoming meetings.

In Workflows

  • The Create Webex meeting step schedules a meeting, and later steps can send the link with `{{webex.join_url}}`.

Connect Webex in minutes

Go to Settings › Apps in Resool, click Connect on Webex and follow the steps. No code needed.

Read the setup guide

Frequently asked questions

Why isn't a meeting I scheduled in Webex shown in the panel?
The panel lists meetings created from Resool for that contact. Meetings scheduled directly in Webex aren't linked to a contact.
The panel can't load Webex. What do I do?
What you can do:
Whose Webex account hosts the meetings?
The Webex account connected in `Settings > Apps`. Meetings created by any teammate are scheduled on that account.
Can I connect Webex and Zoom at the same time?
Yes. Each has its own composer button, sidebar panel and workflow step.

Bring every customer conversation together

Start your free trial, or talk to our team and we will help you set everything up.