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Communication & media
Slack + Resool integration
Connect Slack to Resool to post alerts about new, assigned and closed conversations, deals and meetings in a Slack channel, and send Slack messages from workflows.
What you can do with Slack and Resool
In Workflows
- The Send Slack message step posts a message in any channel you pick, with variables like `{{contact.name}}` filled in.
Connect Slack in minutes
Go to Settings › Apps in Resool, click Connect on Slack and follow the steps. No code needed.
Read the setup guideFrequently asked questions
The test message failed with "The Resool.io app isn't in that channel". What do I do?
Invite @Resool.io to the channel in Slack (type `/invite @Resool.io` in the channel), then send the test message again.
Can I send different events to different channels?
Notifications go to one channel. To post specific events somewhere else, use a workflow with the Send Slack message step and pick a different channel there.
Can I reply to customers from Slack?
No. Slack receives notifications with a link back to the conversation. Open the link to reply from Resool.
Which scheduling apps send meeting notifications?
Meetings booked, rescheduled or canceled through a connected scheduling app such as Calendly or Cal.com post a message when A meeting is booked or canceled is on.
Can I connect more than one Slack workspace?
Each Resool workspace connects to one Slack workspace at a time. Disconnect it to connect another.
More Communication & media apps
DiscordConnect Discord to Resool to post alerts about new, assigned and closed conversations and deals in a Discord channel, and send Discord messages from workflows.
VimeoConnect Vimeo to Resool to search your Vimeo library from the composer and send a video link to a customer in one click, on any channel.
WebexConnect Webex to Resool to create Webex meetings from a conversation, send the join link to the customer, see upcoming meetings and schedule meetings from workflows.
YouTubeConnect your YouTube channel to Resool to search your videos from the composer and send a video link to a customer in one click, on any channel.
ZoomConnect Zoom to Resool to create Zoom meetings from a conversation, send the join link to the customer, see upcoming meetings and schedule meetings from workflows.Bring every customer conversation together
Start your free trial, or talk to our team and we will help you set everything up.