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E-commerce & payments
EasyOrders + Resool integration
Connect EasyOrders to Resool to see each contact's orders in the inbox, start workflows on new orders and status changes, and update order statuses automatically.
What you can do with EasyOrders and Resool
In the Inbox and on the contact page
- Customer details: a summary built from the contact's orders, such as total spent and number of orders.
- Orders: the contact's orders with number, date, items, total and status. Hover an order to see its items.
- Open in EasyOrders to jump to your EasyOrders orders.
In Workflows
- Start a workflow on these EasyOrders events: Order Created, Order Status Changed, Order Paid, Order Fulfilled / Shipped, Order Cancelled and Order Refunded.
- Change the store with the Update order status and Add order tag or note steps.
Connect EasyOrders in minutes
Go to Settings › Apps in Resool, click Connect on EasyOrders and follow the steps. No code needed.
Read the setup guideFrequently asked questions
Why is the orders panel empty for an older customer?
The panel lists orders received after you connected EasyOrders. New orders and status changes from now on appear automatically.
Can a workflow create customers in EasyOrders?
No. The Create or update customer step isn't available for EasyOrders.
Why didn't my workflow start when an order was edited?
EasyOrders sends new orders and status changes only, so Order Updated, Customer Created and Customer Updated don't start for EasyOrders. Use Order Status Changed instead.
Why don't I see a contact's orders?
What you can do:
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Start your free trial, or talk to our team and we will help you set everything up.