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E-commerce & payments

Square + Resool integration

Connect Square to Resool to see each contact's Square customer and orders in the inbox, send payment links from the composer, and run workflows on orders and payments.

What you can do with Square and Resool

In the composer

  • Create Square payment link: enter what the payment is for and the amount, and Resool adds a Square-hosted checkout link to your reply.

In the Inbox and on the contact page

  • Customer details: the contact's Square customer profile, such as total spent and number of orders.
  • Orders: the contact's orders with number, date, items, total, order state and payment status.
  • Open in Square to jump to your Square Dashboard orders.

In Workflows

  • Start a workflow on these Square events: Order Created, Order Updated, Order Status Changed, Order Paid, Order Cancelled, Order Refunded, Customer Created and Customer Updated.
  • Change Square with the Update order status and Create or update customer steps.

Connect Square in minutes

Go to Settings › Apps in Resool, click Connect on Square and follow the steps. No code needed.

Read the setup guide

Frequently asked questions

Which currency does the payment link use?
Your Square account's currency. Enter the amount in that currency.
Why don't I see a contact's orders?
Orders are found through the Square customer with the same email or phone.
Can a workflow mark a Square order as shipped?
No. Square lets other apps only complete or cancel an order. Choose Completed or Cancelled.
Does Square have abandoned carts in Resool?
No. Square doesn't share abandoned carts, so the panel has no abandoned checkouts and the Abandoned Checkout trigger doesn't start for Square.

Bring every customer conversation together

Start your free trial, or talk to our team and we will help you set everything up.