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E-commerce & payments
Wix + Resool integration
Connect your Wix store to Resool to see each contact's orders and abandoned checkouts in the inbox and run workflows on new, paid, fulfilled and cancelled orders.
What you can do with Wix and Resool
In the Inbox and on the contact page
- Customer details: the contact's Wix customer profile, such as total spent and number of orders.
- Orders: the contact's recent orders with number, date, items, total, order status and payment status. Hover an order to see its items.
- Abandoned checkouts: checkouts the contact started but didn't complete, with a Copy recovery link button for your reply.
- Open in Wix to jump to your Wix dashboard.
In Workflows
- Start a workflow on these Wix events: Order Created, Order Updated, Order Status Changed, Order Paid, Order Fulfilled / Shipped, Order Cancelled, Order Refunded, Abandoned Checkout, Customer Created and Customer Updated (Wix contacts).
- Change the store with the Update order status, Add order tag or note and Create or update customer steps.
Connect Wix in minutes
Go to Settings › Apps in Resool, click Connect on Wix and follow the steps. No code needed.
Read the setup guideFrequently asked questions
Why don't I see a contact's orders?
Orders are matched by email or phone.
Can I set an order to Shipped from a workflow?
Not directly. In Wix, shipping and delivery come from fulfilments, which other apps can't set. The step adds a comment such as "Status: shipped" to the order so your team can see it.
Why doesn't the abandoned checkouts list show anything?
Check that Abandoned carts is turned on in Manage. The list shows the checkouts Wix still reports as abandoned for the contact's email or phone.
Can I connect more than one Wix site?
Each workspace connects to one Wix site at a time. Disconnect it to connect another.
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GumroadConnect Gumroad to Resool to see each buyer's purchases in the inbox, share your products in replies, and start workflows on new sales, refunds and cancelled memberships.
SallaConnect your Salla store to Resool to see each contact's orders and abandoned carts in the inbox, share products, and run workflows on orders, carts and customers.
ShopifyConnect Shopify to Resool to see each contact's orders, shipments and abandoned checkouts in the inbox, share products, and run workflows on store events.Bring every customer conversation together
Start your free trial, or talk to our team and we will help you set everything up.